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Welcome to
Tsubame-sanjo Washington Hotel

Notice of restarting our multi-language reservation system.

From Tuesday, June 26 this year, the system was suspended due to the leakage of personal information due to unauthorized access to our server at our hotel multi-lingual reservation site, but since it was confirmed that the system is safe , We resumed the reservation system sequentially from November 20 (Tue).

We hope that you will continue to use the WHG Hotel in the future.


Now reservation is suspended due to system error.
We apologize for the inconvenience.

We sincerely apologize for the inconvenience.
We ask for your patience until we restore the service.
For reservations, please contact us directly with the URL below.

Confirmation of contents of inquiries is done at 10: 00-17: 30 (Japan time) excluding weekends and holidays.
For inquiries received outside the above time, we will accept reception after the next business day. Please acknowledge it beforehand.

If there is an urgent inquiry, please contact the hotel individually Please contact us from the inquiry form.

Matters Related to Personal Data Breach due to Unauthorized Access to Multilingual Online Booking System Server
For details, please check from the following URL.


The hotel is located 5 minutes walk from Tsubame-Sanjo Station, which lies in the center of Niigata Prefecture. The hotel’s shuttle bus from the station to the hotel is available from 4:00pm to 7:00pm. Please make a reservation for the service by phone.

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Guest rooms

Every guest room is furnished with a television, telephone, refrigerator, air conditioning, and bathtub.

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